Working at Cintas — Reviews by Employees

The Management at the location I worked at were awful. They were very manipulative. They seemed to care more about what employees did in their personal time than on job performance. They were deathly afraid of the employees organizing a union. The reason for this is that they do not want to lose their control and know that a Union would protect employees interests.

Could anyone tell me what the sales quota would be for a starting outside sales representative (uniforms/facility services)? What is the weekly average that is expected? Thanks

Let me start by saying that I work at a Union location, so that may explain my overall pleasant experience with the company. The management team at my location is great. They expect a ton, but have always backed me on a decisions I've made with a customer. If I feel like a charge or price increase is not fair I am free to discuss it with the customer, and come to a mutually beneficial resolution. Quality of life is tough especially when you are first starting, but that gets better over time as you learn to cope with the substantial work load. I think like any company mid level management can make a big difference one way or another, and Cintas' numbers oriented approach leaves room for some people to cut corners to make their numbers look better. I think in the past there was a great deal of emphasis on short term numbers, which caused some bad long term strategies, but I think the company is working to rectify this. Cintas is different from any company I have ever worked for, but I always know what to expect. I never have to worry about the whims of a manager to evaluate my job performance, and at most jobs you cannot say that.

I loved the company and it's values, which closely matched mine. It depends on the GM if your location will be good or bad. When I was hired, I had THE BEST GM, but after 4 years, he was gone and then we aquired some "Meat Head" from Hanover and as the saying goes, "it went downhill from there" You watch and see how the York location falls from grace. With my previous GM, we were #1 in NEG, this new GM....I'd be surprised if he doesn't tie for last. He DOES not care about his partners and makes offenssive comments repeatedly..."Meat Head" Nobody deserves to be treated the way I have been treated. I will not share their dirty secrets, but I will urge you to STAY AWAY!!!

they lie, cheat, and steal anything to make money, magr are the worst of them all

You kow I want to respond to Ohio Post on 2/5/2010. I am not a disgrunted past employee. I don't see anything wrong with relflecting and critiquing a previous employer. No different than critiquing a previous spouse . Nevertheless, it's ok to forewarn individuals that may want to work for Cintas. I was a previous sells rep and I thought the management syle was micromanaged. They talk and good game , but don't follow through with action. For example: You were to memorize the company vision and principle objective and embrace it. Bascally to maximize the long term of it's customers, inverstors and partners-but based upon my experience it's was to maximize their wallets on wall street at any cost with threats.

Now, here's want I want to say : SSR have it hard. It's' like they are out there trying to do what's best for the customer , but here are some problems that they cannot fix: 1.) Missing unifiorms, Wrinkle uniforms, missing shop towels, missing more shop towels , floor mats stinky, short on floor mats, replacement problems,freeze on material cost, some trucks with no A/C..SSR's are over worked and under paid .......Cintas has a good game in words, but what they say and what they do are entirely different....Cintas does not practice what it preaches-and (Ohio) knows that-but they are one of the good old boys or girls and they are not going to admit it....they cannot refute what I'm writing.....I think the only people who really can make money there are the sells reps and management, all the others can forget it.....,,unless you are Scott Farmer..this person who posted this needs to be on the show where the Owner actually does the dirty work and come back with a changed attitude....Cintas is an OK company..I wouldn't refer anybody there unless you have no other choice in work..other than that stay away as far as you can...You know they sell quality and distribute cheap material and cheap service..PERIOD..Cintas is a very arrogant co...Pride cometh before destruction and a haughty spirit before a fall...and I bet the person who posted is a staunch Republican, it's a culture war going on , and if Cintas corporation had their way, they will be working you for free and say be grateful you have health insurance.....Did you see the TOP 100 companies to work for and Cintas did not make it...there are other companies on here that have great reviews from previous employees..why don't Cintas, beacause they are hypocrites and don't believe in their own vison...it's all about how can they do the most , with the least amount of money.....and give out .25 raises to the people who really make it count...

pay was good...until they cut hours. favortism is rampant. overcharge for service then wonder why we lose customers. quality has dropped dramatically. management is hands off. CONSTANT shortages. trucks are poorly maintained. but thats ok...the ssr's will take care of everything! looking forward to my last day there!

I've read these Cintas posts for months before finally deciding to make a comment.
After working for Cintas for multiple years now, it is obvious to me that this company typically attracts an impressive caliber of partner. The overwhelming majority of Cintas partners are hardworking, humble, loyal, and driven to be successful. I'm not an SSR, but I am especially proud of the work the SSRs do on a daily basis, for they are truly the face of Cintas and, in my opinion, have more to do with this company's success than any other specific group of partners. From a Cintas Rental Division location perspective, I believe that managers in operations (General/Branch Managers and Service Managers) along with Sales Managers and Sales Reps often possess "Type A" personalities. Maybe I'm wrong, but I believe that many of these negative posts are from frustrated "Type A" partners who were unable to find the success at Cintas they were used to achieving in past experiences in their lives, whether it be school, or sports, or previous jobs.
The posts come across as little more than sour grapes, but by no means am I suggesting that the negative posts stop being submitted. I find the posts to be interesting and a little bit entertaining. But the posts are sad in a way, too. They're sad because Cintas initially hired you because you were thought to be a good fit for Cintas. And you initially accepted a job at Cintas because you felt the company was a good fit for you. But somewhere along the way the relationship ended.
For all of the current partners who aren't currently satisfied and find themselves frustrated, you have choices: talk to your manager and try to collectively determine why you are dissatisfied or find another job if you feel the relationship between you and Cintas is beyond repair. Either way you will be happier then you are now. But complaining about Cintas after you have left the company does little more than provide readers like me insight and entertainment.

Working for this company has had its ups and downs. Lately it has been down and continues to go down. Stop the bleeding!!!!!. Take a look at how you treat your employees. If your employees are happy your customers will be happy and have one less reason to leave. By the way, even when your employees are happy you provide bad product. Have you ever heard the saying "you have to spend $ to make$". I understand budgets are in place. Here is something else, why don't you spend a day on a truck with no heat when it is 5 degrees out. There might be some safety concerns there too. When is the last time preventative maintenance was done (oil change, brakes, etc...).
I don't think it is a coincidence the meetings last week didn't go so well. Funny how everyone is doing there job by the book now. Hate to say this all of the people visiting probalby aren't going to fix the problems.
Now the defense for the management. For those of you who can't look in a mirror. Do your job whether it to change mats, call a customer or roll mats. Ask yourself what can I do to change this situation and make this place a little bit better. By doing your job your boss won't be all over you about not doing - simple solution. If you don't like your pay you have a direct effect on your pay. So stop complaining that your not getting paid what you are worth. Funny you probalby are getting paid what you worth if you are making this statement. If you don't want to be hear you know what to do.
A survey just came out to see how we can improve morale as a company. How confidential is the survey. Did you fill one out and how truthful were you???? My bet is your boss and everyone above them read your survey.

I am a UR Sales Representative here in the Phoenix market. I have been involved with a lot of different corporate jobs and Cintas (so far) is taking great care of me. My base is solid (45k), their benefits are incredible (140/month for whole family insurance on blue cross blue shield), and my favorite part is the car package. Basically you get, a company lease back, meaning they pay me a monthly fee for using my own vehicle on the job. They also pay for the insurance, gas (via company visa), and a stipend for maintenance. So their comp package is pretty good. The downside is, Cintas being the largest UR provider in North America, means that they will only hire people who want to shine and be the best. This means for the employee that a 40 hour work week is NOT typical at all. You should be out from 7am to 5:30 pm Monday through Friday with various Admin tasks after work or on the weekends. So far I love it. I think some people on here are just a little bitter for some reason.