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Working at Cintas — Reviews by Employees

Average Ratings (Based on 187 Reviews)
Category Avg
Total Average-5.76
Pay-0.03
Work/Life Balance-1.37
Respect-1.68
Career Potential/Growth-1.25
Benefits1.18
Location0.22
Job Security-0.63
Co-worker Competence-0.47
Work Environment-1.73
Love It: 70 Hate It: 117

Reviews of Jobs at Cintas

From Houston, TX — 09/01/2010

CategoryRating
Pay3
Respect-5
Benefits2
Job Security-5
Work/Life Balance-5
Career Potential/Growth-5
Location-4
Co-worker Competence-5
Work Environment-5
Insurance benefits were good, pay was OK (if you have no conscience, then you can make great money) all you have to do is lie, cheat, steal, and the company will put your name in lights. Keep doing what your doing is the motto in Texas. Quick story, new route guy trying to make his shop towel goal, is trained to L/R his cust. 100 towels a week. 3 months later cust. catches on. GM works out a deal and gives half the credit back, because the customer signed the invoice. GM pats the SSR on the back and says don't get caught next time, charge them 112 one week and 88 the next, it all works out. If cust. signs the invoice, then we got'em baby. SSR quits 2 months later after being bad mouthed by cust. SSR is now a cop in Austin, and pulls over route guys all the time, gives a warning & tells them to tell the GM F-OFF. If you think you can't find a better job, think again. That brain washing BS they tell you isn't true. You just need to get their corporate culture rubbed off of you. I work for the competition now, and I love to point out all the L/R charges to my contact and wait for their contract to expire. Talk about justice, my pipeline is full of Cintas customers, my sales rep partners pipeline is full of Cintas customers. The great thing about Cintas is, unless you L/R the hell out of your customer, you don't make any money. So they train the SSR's to L/R (Lost or Replaced items) customers Towels, Mats, Uniforms, anything and everything that's rented. It's money in my pocket with every truck I see rolling into my territory. Keep it up Cintas, 30% of my income depends on the culture you teach.
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From North canton,Ohio — 08/19/2010

CategoryRating
Pay1
Respect-1
Benefits5
Job Security-1
Work/Life Balance-5
Career Potential/Growth1
Location-3
Co-worker Competence-3
Work Environment-3
I have worked here for many years. In many different positions. I came here because the company valued it's front line partners. The ones who can actually make a difference in customer satisfaction. Over the years my eyes have been opened. We only care about the bottom line. We have gotten too big for our britches. We are very good at talking the talk,but we do not walk the walk. The only thing that we care about is the bottom line. If it is not being met somebody's head will roll. I continue to work here because I am grateful to have a decent paying job. If another opportunity would open up, I would be gone in a heart beat.
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From Cleveland, OH — 08/19/2010

CategoryRating
Pay5
Respect5
Benefits5
Job Security5
Work/Life Balance5
Career Potential/Growth5
Location5
Co-worker Competence5
Work Environment5
You name it, this company provides for it. This is the only company I have ever worked for that treats their employees as well as their customers. Customer service is a number one priority and I am always amazed at how quickly complaints, concerns etc., are handled with the utmost professionalism and urgency. In today's crazy world having job security and working for such a great company is something to be very thankful for. If you work "right" at Cintas - Cintas works right by you. The benefits are top notch and the opprotunities are endless if you just do your job. How often do you find that these days?
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From Cleveland, Ohio — 08/18/2010

CategoryRating
Pay3
Respect-5
Benefits5
Job Security-5
Work/Life Balance-5
Career Potential/Growth-5
Location-5
Co-worker Competence-5
Work Environment-5
I put my heart and sole into this company for over 5 years. I was fully vested and worked my way up in my 5 years. I started out as a SSR, then promoted to a STC. From their I went to a plant supervisor role. Everything was going as I hoped it would. After 2 years in the production department, I was then promoted to an outside sales rep for FS. That's when it went to hell in a hand basket. In my first 6 months in sales, I had 5 different sales managers. Never the less, I still made Achievers Club in my first full quarter of selling. After a few months, we had a sales manager who was awesome. He was very helpful in ride alongs, gave very good advice and was just a really nice guy. Next thing you know, he was demoted to a uniform sales rep and brought in this person, " NO NAMES PLEASE" who had no idea on what the hell she was dealing with. No idea about the terriotory, no relationships with the service managers, sales reps, ssr's.... not even the GM liked her. But the Director of Sales in our terriotory liked her alot. That's why she got the job. He was her student of Cintas if you will. Another words, a Management Trainee. She came in and just treated everyone like crap, and he backed her up every step of the way. This company is not what it was when I first started. If your at a job fair, and Cintas is there. Walk away. They abuse all management trainees, make them work like a dog, and usually for a 2-3 yrs before evening moving forward. Believe me, I saw it everyday.
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From mt.pleasant — 08/15/2010

CategoryRating
Pay-3
Respect-4
Benefits1
Job Security3
Work/Life Balance-3
Career Potential/Growth-5
Location3
Co-worker Competence-3
Work Environment-4
First and formost the job was ok back about 3 years ago. Now everything has changed career potential is not there people try to move up but they always give u the run around and that didn't even dig into that comment but ill mov on. Respect u get none from the supervisor and the plant manager you go to them with a problem they just blow it off like who cares and that's what they do and it will never change. There's a lot of issues at 006 and no1 seems to care in that building. Pay well there's no pay people do so much extra work there and they do it because they want a good yearly review but when the time comes its just like you never did anything for the plant they say the survey that everybody took it was going to help and be talk about but there is no change insight. Hopefully there will be. Coworkers and I mean supervisors and the plant manager is just like they don't understand how hard we do things to make the company grow to succeed its just the more we do less we make. I would not recommend working for this location it ran like a zoo and there is no moving up the chain they would rither hav someone run it will everything is hush hush and I mean there are people hear that don't even go to supervisors cause they run and tell people your business and they don't go to the pm cause nothing gets done I'm knocking it a little bit but if things change this place would be one of the best to work for but there's no change insight
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From Quad Cities, IL — 08/09/2010

CategoryRating
Pay-1
Respect-5
Benefits-2
Job Security-5
Work/Life Balance-4
Career Potential/Growth-4
Location1
Co-worker Competence-5
Work Environment-5
WOW! If anyone has an opportunity to work for Cintas ... DONT DO IT. YOU WILL REGRET IT. They have TOTALLY screwed over ALOT of good - hardworking - trustworthy people. New Management ((totally UNDER qualified I might also add) comes IN the door and not too long after that ... youre well on your way OUT the door after YEARS of dedication and commitment .... This is DEFINITELY one company you gotta watch your back with .... cause when you least expect it - theres a dagger in it and they shove it in REAL good. STEER clear of this company - thats a definite.
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From Branford, CT — 07/27/2010

CategoryRating
Pay0
Respect-5
Benefits0
Job Security0
Work/Life Balance0
Career Potential/Growth0
Location0
Co-worker Competence0
Work Environment0
Went through an interview with a very sketchy hiring manager. Young, cocky SOB that I had a bad feeling from the beginning. Problem was I was desperate to get out of my current situation. Anyway, he goes on about how great of a prospect I am and has me take off a day of work to do a ride along and then says he wants me to interview with the big cheese that following Tuesday. He asks that I take another day off. So I ask him over the phone, "Will I have a position if I get through these interviews?" He says he wants me on his team. So stupidly I do it. Drive 4 hours down to PA, suppossed to have 3 interviews. I interview with the first guy and five minutes after that is done I get a call from Mr. Swanky saying that the big cheese cancelled the interview. Said I would hear by the end of the week what is going on. Of course nothing, so I call -- no return call. Send an email and get an email from him saying he'd let me know. Another week, nothing. Called again today and left a voicemail. Get to work, check my email and there it is, a generic email telling me I'm no longer being considered. Cowards! I requested through an email that I get an explanation as to why I did not get the job. No respect for the people they interview and no respect for your time. It's all about them. The best way to look at this is that I dodged a bullet. Thank god I'm not working for that cocky SOB and sad corporation. I have learned to check myself in desperate times and to really listen to my gut. So thanks for that Cintas, you crap goods selling company!
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From Valencia, CA — 07/23/2010

CategoryRating
Pay0
Respect-2
Benefits0
Job Security0
Work/Life Balance0
Career Potential/Growth0
Location0
Co-worker Competence0
Work Environment-2
I have been interviewing with Cintas for 6+ weeks now. I have gone on a total of 8 interviews, some of which were face to face, phone and ride a longs (yes plural, I have gone on 2 ride alongs). Just this past week, I had a phone interview with the VP of Marketing for West Coast, and at the end, she said it went really well, and that I would have 1 more final interview with the VP of the company. She had mentioned that the Sales Manager from the Valencia office would call me the very next day. Well instead of a phone call the next day, 2 days later I received what seemed to be an aoutomated email response saying that I have NOT been selected for the position. What the hell is this all about? What kind of a company puts someone through such an intense interview process, wastes my time for 6 weeks, then I get an automated email saying that I dont get the job. No very professional if you ask me. I am hoping I got that email in error, but it doesn't seem that way.

Has anyone else expereinced this? What a joke. I have taken so much time off from my current job to accomodate Cintas and their interview process, then just to find out that the Sales Manager can't even pick up the phone and return my call for 1 minute. WOW. Kind of Sad.
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From lancaster oh — 07/20/2010

CategoryRating
Pay-1
Respect-5
Benefits0
Job Security-2
Work/Life Balance1
Career Potential/Growth-2
Location2
Co-worker Competence2
Work Environment-3
hi. i am a current partner whoworks for cintas and if your thinking about working for this company turn around and run!!!! first off, they try to teach ethics n the interview with u its a bunch of bs!! these people rip off customers and i will tell u how. first they get them to sign this piece of crap so called contract. then once theyve got it signed the screwing begins. if u rent a piece of clothing and it gets a little stain on it, instead of trying to wash it out, they want u to throw it away and charge the customer for a new garment example ( shirts-$21 pants $26!!) which is outrageous. they expect u to lie to customers and feed them a line of bs. some ethics right? on top of all that the management looks to write people up at the drop of a hat. they set u up to fail. i got less than 2 weeks training. in the manual it says minimum 45 days, again setting u up to fail. i was promised the world n the interview process (which takes forever by the way) and wasnt aware that most of ur salary comes from commission sales. i jus came from a job for whom i worked for for over 2 years and i was NEVER wrote up. i come here and have been here a short time and have been written up numerous times for very petty things. my point is this, this company over promises and under-achieves n doing so. they tell lie after lie after lie. ive lived it for only a short period of time and realize i made a big mistake joining this group. dont make the same mistake i did. if at all possible FIND SOMETHING ELSE!!!
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From Miami, FL — 07/18/2010

CategoryRating
Pay0
Respect0
Benefits0
Job Security0
Work/Life Balance0
Career Potential/Growth0
Location0
Co-worker Competence0
Work Environment0
What takes this company so long to hire new employees? I am interviewing for an FS sales rep I did the first face to face interview then went on a ride along. Since the ride along I have not heard back from anyone and I refuse to call the hiring manager and beg him for a job. Is this a normal process or does it mean I was not selected to go onto the final interview with the VP of sales? Any insight would be greatly appreciated to know if I'm wasting my time with this company.
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