Working at Enterprise Rent-a-Car — Reviews by Employees

Terrible place to work.

Pay- $10.80/hr When you work upwards of 59 hours a week but they cap it at 49 hours. About $800/every 2weeks...HORRIBLE.

Respect- Whats that? You def. do NOT get that here. Not with upper mgmt or your branch and assistant mgmt.

Benefits- eh, they could have been a lot better.

Job Security- If your dumb enough to stay long enough, they do not want you to leave. They want you to continue to be sucked into it more so your pretty much golden if your a stuck up b*tch or a white frat boy. Anyone with personalities and opinions..watch out!

Work/Life Balance- hahahahahahahah

Career Potential/Growth- Its who you know, not what you know here. So if you are buddy buddy and drink with the higher-ups, you have a greater chance of becoming promoted rather than someone who works their butt off and has the numbers to prove.

Location- Dont think your going to work near your home...just because there are enterprises everywhere ( uhhg) doesnt mean you wont have an hour commute in the winter :)

Co-worker competence- There were some cool people that I worked with, but then others not so much. They might act like your friend at the beg. but sooner than later they get this "enterprise power trip" and turn into the ugliest people I have ever come across.

Work environment- hummm...well..pretty terrible. And when I say pretty...I mean really. People in mgmt positions dont know how to act as managers but as bossy ,unintelligent, selfish people.



Please, after reading all these negative comments about this company, and after facing the reality of working there myself...

IM BEGGING YOU, DO NOT WORK FOR ENTERPRISE. ITS LIKE A DRUG-IT HURTS YOU EMOTIONALLY, PHYSICALLY...IT HURTS YOUR FAMILY AND FRIENDS BECAUSE YOU WILL NO LONGER BE ABLE TO SEE THEM BECAUSE OF THE LONG HOURS AND MIN. PAY...ITS NOT WORTH IT.

The people that are still there are the type of people that love being in power and ordering people around. They get off on that stuff. They do not know how to manage. They dont care about you, just money.

*If this message discouraged you from working there...I thank you for listening.. Enterprise has to be punished and what they are doing in a lot of cases is ILLEGAL. *

Very long hours. Very high turnover. A vast majority of employess make less than 30k. Near impossible to find a job while working there. DONT DO IT!

I've been with ERAC for about 2.5 years now. Granted, I'd love to find something else, but it's been difficult to find something in recent times. I, too, started working for ERAC directly out of college. I was pumped up when I first started; during the training you receive they make the job seem exciting and fun. I'll admit that I enjoyed it for the first six months or so, but then everything just started sliding downhill, and quickly. I realized that making $30K a year out of college wasn't so bad, until I was putting in 52+ hours a week. The pay is hourly as an MT, so if you worked less than about 50 hrs a week, your paycheck suffered dramatically.

What I don't understand is that they want you to come to work in a business suit everyday, but then expect you to wash cars all day. I stopped buying $200 suits and started shopping at the Goodwill, knowing the bottom of my dress slacks would be soaking wet within the first hour of work. Even though they hire car techs to wash the cars, they are usually part-time and thus are not there for the 50+ hours you are, which means you will wash cars on a daily basis whether you want to or not.

The worst feeling in the world is having 45 reservations and no cars, which leads to very angry customers. Corporate and insurance customers get first priority, which means that even if Joe Blow reserved a car two months ago to take his poor family on vacation for the first time in three years and a corporate or insurance customer comes in and you only have one car- they get it- and Joe Blow, his wife, and his four kids have to wait for another car to come in, them and their luggage piled up in the lobby.

ERAC in a nutshell: long hours, a lot of lying to the customers (it becomes second nature), upper mgmt bullshit, dealing with crazy-ass already pissed-off customers ALL DAY LONG, and just hating your job in general. If you are even thinking about working for ERAC, please think again.

You Cant live working as a carprep you only get like 30 hours at first then they drop your hours to 17 a week at 7.25 an hour.come on at least pay 8.00 an hour a very crappy company for you.

working at enterprise was a pretty funny experience. over promise and under deliver every day was or should have been the motto. Constantly lying and tricking customers into purchasing protection was okay for a while. washing cars in a cheap suit did not even bother me as much as the constant bull shit the higher ups would feed you. the "can't hack it" statements about anyone who talked badly about the company, or left were comical. Its like are you kidding they can't hack it? you mean they can't hack this job that a trained monkey could do. having a college degree and renting cars is a complete joke. the only thing i liked about the job is the fact that i could smoke pot every day during lunch and everyone was either too stupid to notice, or to dumb to care.

I have been trying to get on with Enterprise for a while. I am a customer as well but for some reason I guess they don't want me there or maybe its a blessing in deguise. What's up with the HR Manager Kesha that is the "gate keeper" on hiring? I think she is incompetent and want a certain type of person working for Enterprise. Tell me how can someone with a master's degree not be quaified to be a branch manager?

Explaning situations to customers who aren't the best of listeners can be difficult day in and day out...

This company blows. If you or your College kids is thinking of working here. DON"T!!!!! it's all a lie.
They only hire young people right out of school because they don't know any better. That you shouldn't work 50+ hours for 25K a year. If they don't work overtime and just the 35 normal work day they would only make about 16K a year, that is a true number.

THey treat employes like crap. If you are not a drinker or loose moraly then you are blackballed.
RUN! don't let your kids work here!

I wasted over 5 years of my life with Enterprise that I can never get back. It was nothing more than a complete waste of life to work here. I finally left a little over 1 year ago, and have never looked back. When I started working there I was sold on them. I'm a car guy, I always have been and always will be. I also enjoy working with the public (at least I used to). It was a perfect match, I had the opportunity to run my own business, and work with a couple of my favorite things. To top it off, I had the potential to move up the ladder of a large company to a seven figure job. What could be better?

Well, lots of things could be better. I could write a novel on how bad Enterprise is, about how little they care about every employee, how everyone is expendable because there is a never ending pool of new college grads who need to work and want to be sold a career that will pay well. Their business model is fantastic, they have done a great job of bringing in new, hard working recent college grads with bright eyes and high expectations of success. Unfortunately the success rate is terrible. I did the math...as you move from a trainee to an assistant manager to a manager, to an area manager, your pay should go up accordingly. As an area manager you should be making 6 figures, or very close to it. The trouble is that literally less than 1/2 of 1% of all new employees will become an area manager!

I spent 5 years trying to get there, but unfortunately I'm not the ass-kissing conformist who they look to promote. You are not promoted based on performance, they will promote the people they want to promote, and those are the people who have no brain (because they have been brainwashed), who lack the ability to think for themselves at all. People who succeed at ERAC are often the ones who least deserve it. They are put into branches that are easy to maintain and have a history of good performance, therefore the big whigs can justify the promotion because according to "the matrix" (the ranking system for all employees-completely biased).

I don't want to go on too long, I'm sure many of the people reading this won't/don't have the desire to read too much. My recommendation is that if you're thinking of working for this company, then don't! If you do, then you can't have the expectation to succeed. Take everything with a grain of salt, most of what is told to you will be a lie. As so many others have written, much of what you need to do on a daily basis is lie to customers, lie to insurance companies, lie to referral sources. It becomes a major part of your life. You need to go into the job looking at it as nothing more than a job, not a career. It can be used to get a general idea of what it is like to run a small business, and use it as a resume builder.

Pay:
Pretty bad for the amount of time you work. You are expected to be there from 7am until about 6:30 pm, and are not paid accordingly. You cannot have a real life or a family working these hours.

Respect:
They have no respect for any employee. You are ALWAYS expendable, there isn't a single employee they care about keeping. No matter what you have done for the, you can be replaced.

Benefits:
Health & dental are pretty decent given how little you have to pay for them. Many people pay 10x as much for similar care.

Job Security:
They never fire anyone, they don't want to pay. As long as you don't drive drunk or break the law in some other way, you're pretty safe.

Work/Life Balance:
There is no life balance, only work. Leave your house at 6:30am and get home after 7pm, no lunch break, and work every other Saturday.

Career Potential/Growth:
Very little beyond a Branch Manager. The jobs beyond being a BM are slim to none. Many of the people making a lot of money are in their early to mid 30's, they started w/ERAC in the early to mid 90's, some without college degrees. Ask yourself this question "If I were 35 years old, have no college degree and make more than $1million/year, can I leave ERAC and get another job that will pay this well?" Since the obvious answer is "NO" then until those guys retire, you can't have their job!

Location:
Sure, they're located everywhere, but will you get placed in the office 1 mile from your house, or will they put you at the office 30 miles away with a commute into rush hour traffic and located in the heart of the ghetto? I'm guessing you don't get to stay close to home!

Co-worker Competence:
Relatively good on the lower levels since everyone does have a degree. The upper management however is dominated by brainless drones who can't think for themselves.

Work Environment:
Terrible, you're expected to dedicate your life to them. You're there all day long, you listen to miserable people who think $150 for a security deposit is their life's savings. You wash and vacum the dirtiest cars you've ever seen in your brand new suit, and it's even better when it is snowing or raining outside & you don't have a place to do this indoors because they're too cheap to pay for that.