Working at AAA Texas — Reviews by Employees

This is a fantastic company to work for! I have previously worked for AAA in another market years ago (which was also a great experience) and am very happy to be with AAA Texas now. There is a lot of career growth potential which I had previous experience with the last time I worked for the company. The pay, benefits, career growth and location are comparable or better than other companies I have worked for in the past. The work environment is professional and overall the employees are very competent. There is a lot of longevity so there is a huge benefit to learning from the knowledgeable employees and managers who are willing to coach and mentor people if they are open to it and that is still the case years later I am finding. AAA is one of the few companies that really believes in growing its own people and promoting from within. AAA Texas is also one of the only companies that I see really growing in this economy. There are many companies struggling now and over the past years I have gone through my share of watching companies lay off and close so it is wonderful to be with such a strong brand that is so recognized and appreciated by its members and in particular this employee!

AAA is a great place to work. It's truly rare to see a company expanding and growing in this economy and AAA has managed to remain a stable organization who serves the needs of it's employees and members for over 100 years. I have been pleased with the opportunities for advancement, and am proud to see the number of employees who are promoted internally.

Due to the growth, they hire a high volume of Sales employees in Texas. This is a challenging job that requires a commitment to growing our business and servicing our members. However, most of the Agents are very pleased with the lucrative compensation plan and work environment. I would highly recommend AAA Texas as a company you can have a career with and eventually retire from!

If you are looking at the Field Agent Sales opportunity be careful and get details in writing. What is happening is the HR department has a quota to fill a number of slots per year or they are placed on probation and could be fired for not producing a certain number. Because of this, you will get dishonest information about the Field Agent Sales position. The details change with each group interviewed. At one time the agents were given a base of $40,000 and commissions on what they sell. Then the base was taken away and agents were given "renewals" in which you earned 4%. At that time agents were given upwards of 1.2 million a year, which replaced the base salary. Because they are placing so many agents in offices due to very high turnover that number has cahnged several times. $800,000 to $700,000 and now $500,000 and it could take upwards of 22 months to get it. What they also do not tell you is the amount of hours you are expected to work. While being recruited you will be told two nights a week and one Saturday a month. Not true. There are always events that you are pressured to work, many on Saturday's and Sunday's. You will put in major overtime. If you have a family kiss them goodbye because you will not see them. AAA does not care about family balance at all. Even the managers are being underpaid and overworked. Many are managing two seperate locations (very counter productive) which has constant new hires, which means they are not hitting goals or making money. The environment consist of constant micro management, unrealist expectations, little regard for people. Many state how good the benefits are, which is true. The reason benefits are decent is the fact little pay out due to constant turn over (every department). AAA Texas recently capped what you can make as a Field Sales Agent, $150,000 per year. Trust me, there will be very few making it to that level. Sounds great, but it is not realistic. There are multiple responsibilities that make it difficult to achieve your goals. Phone duty time, policy service work, underwriting, pictures of risk, multiple trackers, meetings on top of meetings and plenty of other distractions. I you are told that you can get out there and sell, its not that simple. Your job is to sell, but they put so many things in front of that it is difficult to achieve. I am not a newby to sales and it is a difficult challenge. The money does not resemble the hours and stress you will have to endure. The environment is beyond negative. What is missing is truth, concern for your fellow man, and realistic expectations. If you are young 20s no personal life and want to learn as you go, this is the job for you (temporarily). There are better companies to work for that will not treat you as badly as AAA. You can read that people from multiple departments are very unhappy. Not everyone is angry, they just see it for what it really is. Know there is truth in many of the words here. I was not fired, I have no personal issue with any one person. I just want others to know what you will walk into should you make the choice. The training has improved from earlier statements, and yes they will require that if you leave before your one year anniversary that you pay them $2000. That is the exact reason many just do not show back up to work and abandon their job. If you have other options of job opportunities, go elsewhere.