Working at Dial America Marketing — Reviews by Employees

Worst place ever to work!!! Not only was it a very degrading and tedious job but one of the managers is a total creep! Run out as fast as you can. I would rather work in fast food!! I don't know why anyone would want to put themselves in a position like that. How are they still in business? And how can you not pay employees to use the bathroom?

awful place to work

How about a positive suggestion? Perhaps the best way to alleviate any claims of favoritism in the offering of promotional opportunities is to have the office post its job (that includes ALL openings other than those strictly telesales positions) openings. As there are times where a position isn’t filled for some months or a new position has not been openly communicated, this gives everyone the opportunity for and access to advancement. Additionally, all those seeking advancement should make certain to communicate their desire by actually emailing their resume to those managers who may have either decision making abilities or the ability to influence decision makers. This can be done at any time (even if there’s not a position currently available, we have at least put our ourselves “on-the-record”). It also gives us the chance to request positive mentoring so that we may be an even more attractive candidate for promotion when those opportunities arise. As resumes may become inadvertently misplaced (after all, everyone is busy), set a confirmed receipt notification to your email and make certain to copy those names listed on the bulletin board in the lunchroom. In a sales environment, tenacity is always a positive attribute. However, to repeat myself, commitment to equal opportunity for advancement, and commitment to alleviate accusations of favoritism, can only be demonstrated by the effective communication and posting of internal promotional opportunities (all of them). Otherwise, it’s just lip-service. And remember, don’t be falsely modest. After all, you don’t get what you don’t ask for.

I would not recommend working at Dial America in Omaha. It is a bad place to work. I went in for my interview got asked to come in for another interview the very next day and started orientation the next week. Once I started things seemed clear that the management did not have any respect for the employees. They didn't not allow us to ask about things we were uncertain about in training and once they put us on the phones the team leaders were very rude to my training group. They told us to shut up and listen when we were on phone calls where we needed to be talking to explain something. I was sick during the second week of training so my team leader sent me home and told me I had to call in to reschedule training because you couldn't miss any of the training. When I called in to reschedule they put me on with the manager and the manager told me to come in the next day and just continue on with the original training. The next morning my team leader called and told me not to come in that she would talk to the manager and I would hear back. Later that morning the manager did call back and yelled at me for not showing up to work and saying that I was stupid to listen to my team leader because she was the manager and had told me to come into work. The Monday after that being fed up with the company and the treatment I went to speak with the manager and before I even got one word out she told me she was going to have to write me up because I was a NO CALL NO SHOW the previous Friday even though I had talked to both the team leader and the manager. At the point I was so fed up with it I just quit. I would NOT work for them they have no respect for their employees and they turn things around on you to make it seem entirely your fault.

This place is using racial profiling techniques to hire in Omaha. I walked in as an African-American woman working on my Master's Degree with several years of professional sales experience looking for a part-time job dressed in interview attire. I was told they will interview if you are dressed appropriately as it even states so on the door upon entering the building. They would not interview me and later, just to see if I was right, I called back and acted like someone else. I was offered an interview on the spot ON THE PHONE without them knowing any of my work history or background. BTW I sound caucasian on the phone and said my name was Lisa, needless to say I get the HINT!!!

I am a new employee to Dial America, and I have worked there for about a month and a half. I would not recommend anyone to work there unless they only plan on doing it for a short period of time. Yeah it beats fast food restaurants, but the stuff that goes on there is outrageous. We deal with credit card applications, and there are multiple employees who will text and even answer phone calls! Which is scary because we do deal with sensitive information. The way some of their managers try to "help" you is absolutely outrageous. I had one manager stand behind me for an hour and he was breathing down my neck telling me that I was not doing the sales pitch right. He finally stopped once I broke down because I couldn't take it anymore. Then if you are a college student, you are screwed. When I was hired on, they made it seem as if they would work around your school schedule, that was a lie. You have to negotiate hours with them if you wanted to leave early one night to go get some school work done. They just recently demoted a manager because she would not choose work over school. But then they will let people come in over an hour late, and not say anything about it! Pretty much you would have to be one of the manager's favorites in order to be able to enjoy the work experience there.

I worked at Dial America in Greenville for quite some time on and off. It was a great place to work when things were slow with my full time job and helped give me extra cash. I was saddened to hear that the office closed down. I was told by previous co-workers that they said it was because of the economy. I read a few of the comments that were left on here a while back, I guess it was right after they closed. Some seemed to be pretty harsh and it was probably just because they lost their job. One little thing could have been blown out of porportion and then people feed off others with their comments out of anger. Work was booming at times and they asked people to work extra and then at times it was a little slow, but if you were doing well you were able to stay and work and others were sent home early. Made sense to me. I find it hard to believe that anyone can come on here and say just about anything about any job. Must be those that were not doing well. I want people to know that it was a good place to work. The managers were very helpful and accomodated my schedule. I worked mostly at night but occasionally came in the morning. Different atmospheres, different magazines to call for and people you talk to, but with sales you learn to adjust. I did my job and tried not to worry about other things while at work. I did pretty well on my own, but if I needed help I could ask any of the managers. The branch manager was friendly to me and others and spent a good deal of time with people that were on the phones. I enjoyed my time(s) there. I am thankful I still have my full time job but would not think to bash a place that helped me keep food on the table and a roof over my head. People are not perfect and no job is perfect. If you do not like a job either find something else or suck it up. I just want to say that I know times are hard now with the economy and I am sure it was not any one persons fault. People just want someone(s) to blame. I guess that is why they call this Job "Vent". Well this post is a Job "Praise". If I ever have the opportunity to work for Dial America again I would definitely do it. I wish everyone that worked there the best of luck.

Im disabiled it takes me longer to use the bathroom compared to others and they would make me count that as my break time. I cant get there on weekends because the bus from my home does not go out there on weekends and i dont drive, and when they would sent me home early on mon-fri they would expect me to come in on the weekend and they knew my situation they would always write me up, when they hired me knowing my situation. The team leaders were racist towards other employess and live in a bubble when it comes to people with disabilities. I would not recommed people working for a close minded company.

I love my job. my only complaint is unsanitary workplace.

This place is a joke. They promise you all kinds of things like the possiblity of promotion and certain rates of pay but they do not deliver. The upper levels of managment have very little knowledge about the new Business to Business world that they have entered. Only one Branch Manager out of the three has any competence or sales and managment skills whatsoever. The floor managers are nice and try hard but they are consistently beaten down by those above them who are really only bullies with no talent or skills for their jobs. There was a post about an affair of two married ( not to each other obviously ) management people that make the environment very uncomfortable in this center but the company had that post removed even though it is true. The environment here is much like a prison and the pay is not much better. The rep and floor manager morale is terrible, they promise and promise things to get you in the door and it is all lies. If they don't like you for some reason they will find a way to get rid of you no matter how well you perform. Most of the reps on the floor are much more talented in sales then the highest levels of management.