Working at Fidelity Investments — Reviews by Employees

I work at this company in reporting.... this place sucks big time. Have been here a decade because i want to make sure when i get laid off i get all my 401k... Oh yeah... ALERT TO ALL INVESTERS... get your money out.. India is now managing everything that is technical... all information... scrary!! What if it got hacked and your information got taken....... who fixes that???? Get your money OUT!! - I plan on leaving this year, heading to Washington for a better job, less work and more money... and better enviroment. Personally, I believe this company is about to go under within a year.

This is an interesting site. Never heard of it. My two cents...

The people running these call centers are looking for excellent sheep, not critical thinkers or leaders.

I have seen some outstanding business people and financial minds thrown out with the garbage because they could not find a way to control them. Typically, when a manager cannot deal with an employee unless they can maintain complete control over their minds it masks the inherent weakness of the manager.

I have also seen managers setup fake inbound phone calls that were designed to go bad no matter what in order to discredit the employees knowledge, skills, and abilities. There have been racially oriented emails sent out to entire teams designed to do who knows what and not one person ever said a single word to acknowledge, comfort, or criticize (Perhaps they supported the message being conveyed). I guess management does not know that there is no statute of limitations on racial discrimination lawsuits. Most of these 'managers' would not even be an average subordinate in almost any other firm because they simply do not possess the necessary skills to do so.

The worst thing you can do when working at any role these call centers is to not mindlessly submit to their control to make the management feel secure. Doing your job is not enough, they want your mind too. Working in this sort of enviroment clearly illustrates how a Fabrice Tourre can come into being as the behavior that Mr. Tourre is just the sort of behavior that is encouraged and supported. Of course they do not know you or what you were doing when you get caught.....That is the gangster way.

In conclusion, I would not work for this company or put my money in their care as their focus is on sweet talking a client into entrusting their assets to the firm, they do not possess the skills or initiative to care for those dollars in my judgment.

Stay clear.

Joke of a company. And I work in one of the more desireable departments. Worked my way up for a while (10 yrs.), but now caught between the lower-level (pay/tenure) folks who do all the work, and the usesless, incompetent, inept VPs, SVPs, etc. who don't know or understand the business we're in in the first place (but are understandably concerned about those in my and similar positions recognizing this fact). As such there's no upward advancement opportunity. To elaborate: No career track will be offered. Okay, fine - so you gotta take things into your hands. No biggie, but note that you'll be discouraged from persuing opportunities to help the company grow. Should you identify an appropriate next step, for which you have developed the skill set and relationships (gulp, uh-oh!), you will be strung along and politely dissed, as management robots introduce new outsiders in an effort to shield fellow employees from their decision making inabilities. This is due in part to the fact that outside hires are necessarily a distraction. Outside hires begat outside hires. No opportunities from within. Don't waste your time.

I worked for Fidelity Investments for three years. The best way to summarize my experience at Fidelity was every morning while driving to work I wished I would get in a car accident. Absolutley miserable place. My co-workers were awful. I am all for competition, but the way people get ahead at Fidelity is like nothing I have ever seen. No one has any respect for anyone and there is a culture of telling on your co-workers. And, everyone is really fake. "How was your weekend?" was the big phrase around this place. No one really cared how your weekend was. And, they would have meetings every week so you can hear the VP's congratulate themselves on how great they were. Every meeting you would have to deal with "everyone go around the room and introduce yourselves and tell us what your favorite comic book character is". We even used to have make your own ice cream sunday's at these meetings before budget cuts. If you want a job where management will never recognise you for anything good you do and blame you really fast when something goes wrong that in your defense you probably had absolutley no knowledge of or control over in the first place, Fidelity Investments is the place to work!

they intentionally sabotage your work and then lay you off with no bonus or raise. nice huh....this place will soon go under due to lawsuits and employee mistreatment.

So after close to 20 years working in many, many aspects they have decided that I can be replaced by some one just graduating from college in another country. Are you kidding me?! Do they really think that person will have the job skills and business experience that I have accumulated over 25 years in the Industry? I feel sorry for that replacement, because the company is setting them up for failure. It will probably take them a year to realize their mistake, but by that time those of us with all the knowledge will be long gone. This is no longer Ned's company - not sure who is running it, but it is not Ned. It is a sorry and sad place to work.

Fidelity Investments once was a very good company to work for. This past month there was another lay off. Several key employees with many years of experience were once again let ago. Only to find out that at the beginning of July a Manager was promoted to DIRECTOR! A very manager that let 2 employees go that has 18 and 22 years experience. He was promoted because of his 14 years of experience of what? Managing up? Obviously not doing the real work. Just another way for Fidelity to tell the REAL workers what they are worth. It doesn't matter how much of their life they give to Fidelity and how much knowledge that they have to keep their systems running , it all boils down to who you know not what you know. Sad..............

This company is the worst place to work for. I have seen many reviews on this site and have to agree with all of the negative ones. They do not respect the employees at all, I am sure at the beginning people were people, but now in 2010 and since I have been there since 2005 people are just numbers. We have no rights and if you try to fight for your own rights you are black-balled and treated so poorly. New management came in 7 months ago, they came in mad that they had to take the position so they started cutting people immediately, for those who were left, they gave favors to their favorites and the rest of us got spied on. New management had one person watching the rest of us which was not even in our group, telling management when we got up from our desk, if we talked to people, if we took to long in the bathroom etc.... Just recently a few of us couldn't handle it anymore and went to HR to say the expectations were way to high, management found out and said "We are moving your positions to offshore you are all gone." It has been terrible working there and I wouldn't even recommend it to my worst enemy. If you think of this company for a job opportunity, stop!! It would less painful to have all your teeth pulled out.

Most compentent workers have been laid off. Most back-end services are done offshore, which leads to inefficent throughput and delays in implementation. Most managers are where they are due to playing politics, not through being competent.

Covington houses a huge print/mail production facility for Fidelity. In the last ten years, there has been tremendous growth and transition there. With each passing year, demands on employees became greater and rewards would shrink or become non-existent. In 2007, employee morale and working conditions became horrendous. Some salaried employees would work 18 hours per day (no overtime) and then at yearly bonus time, they would be told that their work performance/and or company budget did not allow for a full bonus. Most did not even receive half, which was then taxed at 40%. I think that one of the questions asked in the interview for upper management had to be "Are you incompetent"? If the person checked no, they would automatically be thrown out for consideration for the job. Believe it or not, managers would actually listen to elementary school minded employees who would come to them and "tell" on another employee for petty details in the work environment. If the manager liked the employee "tattletale", the other employee had no chance after that, no matter what their work performance. You might be an excellent and dedicated employee, but office politics will trump good job performance every time at Fidelity.