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Employee Review of Fidelity Investments - Check out more reviews of working at Fidelity Investments

From salt lake city — 01/21/2010

CategoryRating
Pay-3
Respect-1
Benefits2
Job Security2
Work/Life Balance-2
Career Potential/Growth-5
Location3
Co-worker Competence-5
Work Environment0
Fidelity is a good place to start your career in financial services. The pay is sub par but the benefits are nice. They paid for my bachelor's degree. Well, 90% of it which is a lot. I will say that most of the managers there are really not that interested in finance nor do they know a whole lot about investing in general, but they definitely know how to micromanage you which can become very aggravating. The best part about Fidelity is the people. most of the people who work there are tons of fun and are just using Fidelity as work experience before applying to grad school. The older people who are still at Fidelity are generally extremely unambitious and not that sharp. Fidelity is a place where a person can show up to work, take calls in a disengaged fashion and go home and watch TV. A lot of people get fat too, because a day of talking to Fidelity's clients leaves you completely unmotivated to get off the couch and go to the gym.
There are a few good managers at Fidelity who are underpaid and not recognized for what they do. As for the rest of them, well, they are not smart, they try to get people fired, they suck up to upper management like crazy, and did I mention that they are not that intelligent. I am referring to middle management by the way. There are many competent people in upper management.
I feel like my job is very secure. Very few layoffs through out this recession which was appreciated by many. There isn't a whole lot of growth potential at Fidelity. They prefer to bounce people around laterally with out pay increases or that much of a bonus increase either.
Honestly, you should just go there to get your series 7 and then get out as fast as you can so that you can work at a real firm and actually do something that matters. The job description for financial representatives at fidelity should read "reset PIN's for clients all day long everyday." That's pretty much what you do the whole time.
Well, take this review with a grain of salt. I tried to be as generous as possible, but I will say that if you want to do rewarding work Fidelity is not that place.
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Comments on this review

pinresetguru — Jul. 8, 2010
The job description is on the money...all you do is reset pins the whole time. And managers try to make you feel bad about just wanting to sit on your ass, eating mcdonalds, and spending 2 hours helping an older gentleman reset his pin ONLINE. Did I mention that the gentleman cannot hear and knows nothing about the computer? It sucks to spend 2 hours on the phone with someone, only to tell them very loudly to wait till their grandkid comes over, and then have your manager sock it to you about average handle time.

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