| Category | Rating |
|---|
| Pay | 1 |
| Respect | -1 |
| Benefits | 2 |
| Job Security | -1 |
| Work/Life Balance | -1 |
| Career Potential/Growth | -1 |
| Location | 1 |
| Co-worker Competence | 1 |
| Work Environment | -1 |
I know everyone is a little bit nervous with “2.0” coming out and possible losing our jobs. As a lowly Claim Rep I do have a possible solution…Regionals.
What do our Regionals do? I know what a Claim Rep does, a Team Leader, and Manager but I am loss on what the difference between a "Regional" and a "Super Regional" is (who should have to where a cape if they are going to have Super in their title).
I know the Regionals send us cute daily emails on NPS, inventory, and BI’s but (and I am not sure if they knew this) we all have access to the same databases. I am sorry if you thought you were sending us some secret document. I do think it is very cute that you put words like “urgent” “must respond” and “important”. Really the only thing that is important in my day is helping the customer whose car is in a tow yard or the person who is hurt. I know it has been awhile since some of you have handled a claim but you could help an office out. Pick up a phone and take a statement or assist the Rep with liability. I am not sure if any file that scored standard because the Regional sent the Rep a note that said “Must be done today”.
When our “Super Regional” is looking at how to save cost I hope you can consider the above. Before you cut the little guy look at how may big guys (I say guys because there are not any women). I am sure that with all the bonus and stock options they will be able to spread their wings and fly to bigger and better things.
Want to leave a comment? Sign In