Employee Review of Travelers Insurance - Check out more reviews of working at Travelers Insurance

A few years ago I started out working for a temp agency and was placed in their tech support call center. It was my first job out of college and probably the worst. I do not suggest you work in their help desk dept. Since we all were temps we were treated poorly. I did that for 1yr with no opportunity to become full time. The job sucked. Opening tickets and then forwarding calls to the "experts" for handling who had no clue and then we'd have to keep following up with these so called experts who didn't know how to solve the problem and it always came back to us. Finally I posted for a job in the claims call center in Windsor. Dear lord what was I thinking. TERRIBLE PLACE. Talk about being watched like you are a little kid. I did excel as I was told but I never got any pay increase for the first year. They said although I was a top performer I needed to be "better". Well lucky for me i was able to get a new job in WindsorST doing accounts. I have been doing this for 3yrs. I loved it but soon realized it is a dead end job. I do not understand why management doesn't want to promote from within. Never really give me any increase each year yet I go above and beyond. I even found a few problems with their stupid portal system and they could have cared less! It got fixed a few months later but geez, if no one else caught it, they would be ruined I feel. Yet they still do not want to recognize me. I have heard the rumors of lay offs so I'm already looking for a new job. I thought this was a good company but I've ended up at a dead end because of poor management. I didn't want to post here but I did anyway after my friend told me about the site. Good luck to all.