| Category | Rating |
|---|
| Pay | -1 |
| Respect | -5 |
| Benefits | 0 |
| Job Security | -5 |
| Work/Life Balance | -5 |
| Career Potential/Growth | 2 |
| Location | 4 |
| Co-worker Competence | -5 |
| Work Environment | -5 |
Do not work for Huntington. The co-workers stab each other in the back to get any possible customer account (due to constant sales pressure). The co-workers are fake to each other - and to their supervisors. The "favorite" employees are the ones who have happened to have a couple of good "sales" or know how to respond to their district manager with the things he or she wants to hear. One co-worker stated that they would rather work short-handed than have help from another office for fear that the employee would "steal customers" from that office. I witnessed a branch manager hang up on customers more than once. I witnessed another prepare a list of customers to call for a "call night" to solicit products and state that she was going to "make ME some money tonight!" In other words, she was going to earn incentives based on what she "sold" to customers. The secret to her success? When asked, she stated "I tell the customers what they want to hear." I saw a manager fly into a fit of rage when she thought a manager from another office had made an appointment with one of "her customers". I witnessed employee (A) call a customer to change an appointment that the customer had already made with employee (B). This was done without employee (B's) knowledge. The customer had intended to open a large account with employee (B). However, employee (A) persuaded the customer to change the appointment and open the account with her. Employee (A) received the incentive. I have witnessed employees selecting customers, waiting on them out of order based on cross-selling potential. I have been told that "Huntington is not a service culture. It is a sales culture." Cross-selling is fine, and is necessary for a bank to grow, but customers need service too. The morale is low. Managers take advantage of a person who walks into their office to open a large account by telling their boss how it was a result of a "cold - call" or some sort of aggressive sales technique. That manager is then the favorite employee of the week. If you are an aggressive, back-stabbing person with enough drive to get a "sale" no matter what the cost or no matter who you hurt, if you know how to BS your way to your boss on a constant basis, and if you look at each customer as a dollar figure (of a sales incentive for yourself) instead of as a person, then go ahead and apply. A position at Huntington may just be what you are looking for.
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