| Category | Rating |
|---|
| Pay | 0 |
| Respect | -2 |
| Benefits | -4 |
| Job Security | 0 |
| Work/Life Balance | 1 |
| Career Potential/Growth | -5 |
| Location | 2 |
| Co-worker Competence | 3 |
| Work Environment | -4 |
I can honestly say almost all of the flaws involved in the restaurant revolved around the poor management skills of the General Restaurant Manager. She hired Assistant Managers that were not able to perform their jobs which completely destroyed the company. As a manager, your job is to manage, and by manage I mean lead people in a positive direction. It's that simple.
The Assistant Managers both had extremely obvious character flaws that made them horrible for the job. One of them was a very angry woman who would much rather show up employees, making food better and faster than them to make herself feel superior, than teach those employees how to do their jobs better in the first place. The other woman was a huge gossip queen, always talking about how much her husband loved her or how bad the new employee was, both making base-level employees feel worse about themselves.
Scoring - The respect is a -2 because the combination of being shown up and talked down is enough to make any employee cry. Luckily the co-workers all understood the situation and tried to make it easier on themselves by being nice to each other. Truly, the GRM was one of the nicest women I've ever met in my life but her two AMs dragged all of her good efforts straight into the dumpster. If there were any benefits, I was not informed of any of them. McDonald's has a health care program and a 401(K) program - Taco Bell will cover you only if you get injured on the job, meaning that it doesn't matter how healthy you are on the way into work as long as you don't leave as a liability. Job security is a 0 because I never saw anybody fired, but that's not necessarily a good thing. There were just an abundance of very good employees working there, therefore no reason to fire anybody but those incompetent Assistant Managers.. Work/Life balance was pretty good by what I noticed, but I never tried to take a day off so all I know is that they followed the child employment guidelines most of the time. I never once heard of anybody in the company moving up - the Shift Managers were pulled in from other restaurants, so were the Assistant Managers, and the entry-level workers never had a chance to move up. Location was pretty good 'cause it was close to home and on a main road, but there was a better Taco Bell location roughly two miles down the road. Needless to say the other one got more customers. The co-workers were all pretty good at their jobs, but at the same time were all in their own little groups. The guys all played sports together, two girls hung out with the gay guy and the women all had husbands at home. If you were like me, not a big sports fan or into shopping, you were alone.. very, very alone. That is why I gave work environment a -4 - if you weren't a part of the 'in crowd', you were nothing.
I hope this review helps out anybody considering a job at Taco Bell. You won't move up in the company without transferring to another Yum! Corp. restaurant and the managers don't know what they're doing. If you become the General Manager, don't stay, shoot for a Manager's position at McDonald's. McD's is a more reputable company, the food is easier to prepare, there's more business coming in and the Area Managers are actually supervised on how well they're doing their jobs. Plus, as a business reference McDonald's is regarded as 'more professional' than Taco Bell. Don't forget the fact that they'll finance your schooling expenses..
On a side note, as a manager your job is to make sure things go right, not throw a fit when stuff goes sour. If you want your employees to prepare food faster and they're sweating to complete orders 15 seconds over the limit, it's probably because you didn't properly teach your employees how to prepare the food quickly and efficiently. As a manager, you are a part-time trainer, in charge of making sure everyone knows what's going on. Take that to heart, it'll make your job almost stress-free.