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Working at Taco Bell — Reviews by Employees

Average Ratings (Based on 18 Reviews)
Category Avg
Total Average-7.61
Pay-0.17
Work/Life Balance-0.39
Respect-1.83
Career Potential/Growth-1.72
Benefits-2.11
Location1.22
Job Security0.06
Co-worker Competence-0.94
Work Environment-1.72
Love It: 5 Hate It: 13

Reviews of Jobs at Taco Bell

From norfolk va — 02/03/2010

CategoryRating
Pay-2
Respect0
Benefits-2
Job Security-3
Work/Life Balance-3
Career Potential/Growth-5
Location-2
Co-worker Competence-2
Work Environment0
I have worked at taco bell for 7 years. I feel that as an adult of 30+ yrs, that my co-workers of 16-21 yrs should show some respect, after all I give them and the management team respect. It seems as though everyone is more intrested in texting and talking on cell phones rather than actually working.
Management seems to always ask me to do the heavy lifting and strenuous work, rather than fairly distributing work loads.
Pay never seems to increase, and yet we are always told "feel fortuanate that you have a job.." Excuse me but I bust my rear when the economy is both good and bad, so dont lecture me about job security especially when the children are constantly screwing around.
I feel that management really needs to take a hard look at survailance cameras and see what really goes on in their absence..
As far as benefits, well that is a lacking matter, the insurance is expensive and doesnt really cover alot, the 401k is slightly decent. but as large as this company is the still dont offer direct deposit except to its managers.

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From WV — 09/26/2009

CategoryRating
Pay4
Respect3
Benefits3
Job Security5
Work/Life Balance-4
Career Potential/Growth-5
Location4
Co-worker Competence-3
Work Environment-3
I've been at Taco Bell for 9 years....as an Assistant. There is absolutely no room for growth past an Assistant unless (God forbid) someone dies. Balance...that's a joke. The other Assistants in the store are f-ing idiots so almost everything comes home with me, from the schedules to uniforms. My GM is cool like him a lot, but he refuses to see that the other managers don't do anything. Benefits are good. Pretty happy there. We don't get what the Corporate stores get, but I'm still pleased. 401K will make it better.
I try to create a good work environment....it can't happen while the other manager's aren't doing their job. I recently had a team member say that if your female and cute....all you gotta do is shake your ass to get your way. OOOHHH...way not cool. How can you create a positive work envirnment with that attitude? Honestly thinking about quitting. Just giving up. Love my job at the bell....Hate the things that happen there.

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From baltimore — 09/23/2009

CategoryRating
Pay-2
Respect-1
Benefits0
Job Security1
Work/Life Balance2
Career Potential/Growth0
Location-1
Co-worker Competence-2
Work Environment0
The Taco Bells in baltimore are fucking great! They are open late and are always speedy!

If you work there, Good Job fuckers!

The food is good, especially when im drunk/high.

I'm eating some now and I hope to get some mean-ass explosive diarrhea from it tomorrow.

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From aurora, co — 07/31/2009

CategoryRating
Pay-3
Respect-1
Benefits-2
Job Security-2
Work/Life Balance-1
Career Potential/Growth-5
Location-3
Co-worker Competence1
Work Environment-1
Ok so i started working at a taco bell location little over a month ago.. now don't get me wrong i love my co workers... even though there all 16 17, and well i'm in my 20's... but my managers seem pretty cool. its just either they schedual to many hours in a day so i get sent home early or just something not nearly enough to drive my way there... and you have to wear specific shoes and pants. that are so uncortable that the shoes gave me blisters. now i understand that i am still a tranee but i was promised to stat off at 9 an hour... well guess what i am making... 7.50. and there is no talk about raises... and benefits. and i get sent to stores that are an extra 45 minuters away and no one can give me clear directions where to go..... since i started working there i've become ill like.. and just wanting to throw up alot.. idk if its the cleaning products or what. but i don't know how much longer i can take it. i am great with customers and get complimented frequently for being nice and friendly... but thats not good for them they want that with speed and i just don't see that being good customer service... idk... and closing sucks... you walk in water being thrown all over the floors and have to scrub HOT grills with a green scrubbing pad causing you to burn your fingers... i think thats a bit of a hazard...

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From Cali — 07/23/2009

CategoryRating
Pay0
Respect0
Benefits0
Job Security0
Work/Life Balance0
Career Potential/Growth0
Location0
Co-worker Competence0
Work Environment0
How come you guys never evenly distribute sour cream throughout a burito. It's always injected into one side.

Comment on this review (1)

From Shelby, NC — 07/19/2009

CategoryRating
Pay-5
Respect-5
Benefits-5
Job Security-3
Work/Life Balance4
Career Potential/Growth-5
Location-3
Co-worker Competence-5
Work Environment-4
I have worked at Taco Bell over 2 years now. I started out at minimum wage and now make $6.75. We get 5 cent raises every 6 months- nevermind, we have to wait a year now for raises.. The RGM actually had to talk his boss into giving me a 20 cent raise because I actually work my ass off.

Other employees are usually not disrespectful. The managers are never disrespectful outright, but they will talk about you to other managers and you will hear about it. The customers are very disrespectful. Most over very rude for no apparent reason. I guess they like to take their anger out on Taco Bell employees for some reason.

Does Taco Bell have any benefits? I mean I make a little money. That is it.

I don't think there are many jobs that are secure with how the economy is now. Most new people that are hired do not last long though. They are usually fired or quit pretty quickly. Our most experienced closer has only been there a year...not a good situation.

My manager usually gives me the days off that I need off. I don't ask off very often, so that okay.
There is no growth at Taco Bell. I have been in the same spot for over 2 years!

I work in the ghetto. There are no other businesses on the block. Because of that, we get busy, but not busy enough to where we have enough employees to run the store like it should be run. Customers often wait 10 minutes at the drive thru window on food. Speed requirements are not met.

Maybe a few employees are at the level where they should be to have a functional store. The RGM is the worst. He sits in his office 99% of the day. The other 1% he comes out and yells at everyone, tells us to make speed when we need help, then goes back into the office. He is more than two-faced and never does what he says.

The co-worker competence pretty much explains the environment. There are always a few people struggling to run the store while the manager sits in the office and eats free tacos that we are supposed to pay for.

Comment on this review (1)

From Charlotte — 07/07/2009

CategoryRating
Pay-2
Respect0
Benefits-5
Job Security-4
Work/Life Balance2
Career Potential/Growth-2
Location0
Co-worker Competence2
Work Environment-1
PAY: I started out over a year ago with minimum wage of $6.55 and have not seen an increase and will not bee seeing an increase unless i stay with them and I am almost the best worker they have there hands down.
RESPECT: There is nothing better than getting yelled at through the drive-thru or messing up an order during the worst rush of the day then having to get down on hands and knees and picking up old food and trash. (sarcasm) Also very bad at giving you dates off that you have requested.
Benefits: There honestly aren't any.
Job Security: There is nothing better than working in a restaurant that doesn't even have security cameras or a locked safe and gives the last four digits of your ssn on every single receipt.
Work/Life Balance: You walk in those doors to work not to hear the every event of a person's life or when they go back to jail.
Potential Growth: I have worked there for over a year and just now advanced to a team trainer. Thats ridiculous. Also they give the highest job opprotunities to the most ignorant people that have been to jail and steal.
Work Environment: Are you kidding? Thats the nastiest work environment ever. Very unsafe and extremely disgusting.

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From Michigan — 04/02/2009

CategoryRating
Pay2
Respect-1
Benefits-3
Job Security0
Work/Life Balance3
Career Potential/Growth2
Location5
Co-worker Competence3
Work Environment4
I give the pay a 2 because i was hired at slighly minimum wage (7.50) and then i managed to get a raise after only 2 months of working! (though i think this was due to the manger)

respect is low not because of the managers and co-workers...its the CUSTOMERS! they have no respect for anyone! trash everywhere, they are whiny, etc.

benefits? ha. i havent seen any.

job security is a zero because it can go either way. work and and behave: you get to stay. screw off: you get canned!

work life/social life balance is a 3 because i cant get the exacy shift i want, but i get pretty close. the manager does a good job accomidating to kids in school.

co-worker competence is a 3 because you got a blend of peole who have been there forever, a while, and newbies..so not everone is 100% knowlegeable.

work environment is a 4 because the job is pretty easy. tiring, but not too bad...not to mention my co-workers keep me sane!

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From Macomb County, MI — 01/28/2009

CategoryRating
Pay0
Respect-2
Benefits-4
Job Security0
Work/Life Balance1
Career Potential/Growth-5
Location2
Co-worker Competence3
Work Environment-4
I can honestly say almost all of the flaws involved in the restaurant revolved around the poor management skills of the General Restaurant Manager. She hired Assistant Managers that were not able to perform their jobs which completely destroyed the company. As a manager, your job is to manage, and by manage I mean lead people in a positive direction. It's that simple.

The Assistant Managers both had extremely obvious character flaws that made them horrible for the job. One of them was a very angry woman who would much rather show up employees, making food better and faster than them to make herself feel superior, than teach those employees how to do their jobs better in the first place. The other woman was a huge gossip queen, always talking about how much her husband loved her or how bad the new employee was, both making base-level employees feel worse about themselves.

Scoring - The respect is a -2 because the combination of being shown up and talked down is enough to make any employee cry. Luckily the co-workers all understood the situation and tried to make it easier on themselves by being nice to each other. Truly, the GRM was one of the nicest women I've ever met in my life but her two AMs dragged all of her good efforts straight into the dumpster. If there were any benefits, I was not informed of any of them. McDonald's has a health care program and a 401(K) program - Taco Bell will cover you only if you get injured on the job, meaning that it doesn't matter how healthy you are on the way into work as long as you don't leave as a liability. Job security is a 0 because I never saw anybody fired, but that's not necessarily a good thing. There were just an abundance of very good employees working there, therefore no reason to fire anybody but those incompetent Assistant Managers.. Work/Life balance was pretty good by what I noticed, but I never tried to take a day off so all I know is that they followed the child employment guidelines most of the time. I never once heard of anybody in the company moving up - the Shift Managers were pulled in from other restaurants, so were the Assistant Managers, and the entry-level workers never had a chance to move up. Location was pretty good 'cause it was close to home and on a main road, but there was a better Taco Bell location roughly two miles down the road. Needless to say the other one got more customers. The co-workers were all pretty good at their jobs, but at the same time were all in their own little groups. The guys all played sports together, two girls hung out with the gay guy and the women all had husbands at home. If you were like me, not a big sports fan or into shopping, you were alone.. very, very alone. That is why I gave work environment a -4 - if you weren't a part of the 'in crowd', you were nothing.

I hope this review helps out anybody considering a job at Taco Bell. You won't move up in the company without transferring to another Yum! Corp. restaurant and the managers don't know what they're doing. If you become the General Manager, don't stay, shoot for a Manager's position at McDonald's. McD's is a more reputable company, the food is easier to prepare, there's more business coming in and the Area Managers are actually supervised on how well they're doing their jobs. Plus, as a business reference McDonald's is regarded as 'more professional' than Taco Bell. Don't forget the fact that they'll finance your schooling expenses..

On a side note, as a manager your job is to make sure things go right, not throw a fit when stuff goes sour. If you want your employees to prepare food faster and they're sweating to complete orders 15 seconds over the limit, it's probably because you didn't properly teach your employees how to prepare the food quickly and efficiently. As a manager, you are a part-time trainer, in charge of making sure everyone knows what's going on. Take that to heart, it'll make your job almost stress-free.

Comment on this review (1)

From Effingham IL — 10/16/2008

CategoryRating
Pay-3
Respect-3
Benefits-5
Job Security-5
Work/Life Balance3
Career Potential/Growth2
Location3
Co-worker Competence-1
Work Environment-4
This store is terrible. After working there for over 3years you barley make over min wadge. The job security is horrible you are stuck not knowing if your job will be there when you come in for your shift. The new management that has just came into the company does nothing but look down on its crew and treats them like crap. Its a store that is falling apart.

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