| Category | Rating |
|---|
| Pay | -5 |
| Respect | -5 |
| Benefits | -5 |
| Job Security | -5 |
| Work/Life Balance | -5 |
| Career Potential/Growth | -5 |
| Location | 5 |
| Co-worker Competence | -5 |
| Work Environment | -5 |
Well let see. Where should i begin this horrible story of Travelers Insurance Company in Meliville Long Island.
I have a very dear friend who works in a specific section of the claims dept. The person is miserable and so are all of her employee's with her on a daily basis. The only good thing about them is the felx time available.
Which are as follows: 7am to 3:45pm, 8am to 4:45pm and 9 to 5:45pm with a 45 minute lunch and 2 coffe or should i say cigarette brakes. One in the morning and one in the afternoon.
Things that go on at the office on a daily basis:
1) you must clock in through your phone every morning and your computer
2) you must clock out when you go out to lunch and then clock back in when you return
3) your computer has some sort of a censor on it that let's management know at there desk that you have been away from your computer for more then 15 iminutes. They then send out a search party for you to be located!!!
You of course will be found in the bathroom, by the fax machine or by the photo copy machine working of course!
4) the performance reviews have CRAZY expectations!
5) oh did i mention that everyone in the no-fault dept has to stay an extra 2 hours a day to make phone contacts with the involved claimants! Hello?????????
6) the phone system jumps from phone to phone on the floor until someone freakin answer's it
7) the current supervisor's and managers on the floor are cavemean and women since they have been with the company over 15 to 20 year's and no absolutely nothing about insurance!!! they have been promoted by there own friends over them
8) the new employee's that were hired in 2006 and current know more technical lingo then the people who brag about being there 12 to 20 year's.
9) There is a HUGE amuont of favoritisim
10) Hey let's not forget the PSYCHOLOGIC test that you NOW have to take just to get your foot in the door and obtain an interview! What a JOKE! If you dont pass this test they dont even call you back for an interview.
11) okay NOW! you dont have to be a rocket scientest or nucleary medicine doctor to work claims
12) okay NOW! claims consist of proper damage on the vehicles, no-fault for the medical payments, bodily injury for the law suit's and home owners insurance.......oh and let's not for get the ***THOUSANDS OF LAW SUIT'S THAT COME IN ON A DAILY TO WEEKLY BAISIS FOR THE NO-FAULT DEPT! This is called the no-fault litigatio dept!
I can go on and on and on! My friend HATES her job and is constantly stressed out because of the MICROMANAGEMENT. Make sure all of your stuff is done in a timely manner, answer the phones, answer the 200 emails, speak with the claimants, speak with the plaintiff and defence attorneys, answer to management.....maintain your diaries that get backed up constantly.
People there literally either QUIT or just get FIRED in an unfair manner. It is truly disgusting and sad!
People there have clearly told me that they are all in HELL!
I am so glad that i dont work for this company!