Working at USIS — Reviews by Employees

This company has so many tyrants working in the upper ranks. The Team Leader position is a big joke. The Field Investigators are the backbone of this company and do not get their fair share of praise or monetary reward. Investigators that are fairly new in the field are expected to perform at the same level as Senior Investigators without being paid the same. Why in the world would anyone want to put forth any extra effort if in doing so they would just get more of the same expected of them and yet not be paid for their effort and diligence? USIS had better see that having a softer hand would benefit them... most of the good investigators will soon find other areas for their talent. It is human nature that we all want to be treated fairly and with respect. USIS seems to have forgotten about that fundamental truth.

So when is the rebid for the OPM contract?

USIS is a joke!! I left years ago! GET OUT!!!

All I want to say is, if you are still working for usis, get out!!! I left the company over a year ago and was hired on by a well known competitor. Now I can experience the joy of working for a great company in which you are respected, telephone conversation is encouraged by your supervisors and the pay is right along with Federal employees. I encourage all to join the Association of Background Investigators ACBI.net. $50 a year with great leads on companies hiring in which you can provide your name and experience. Other companies are in demand of you...

P.S. I feel for anyone working with USIS...I quess after verbal threats and lies, I was happy to move on!! Don't be afraid to give another company a try!!

I have never been on this site before and find most of these posts hilarious! No, I am not a corporate kiss up. I am an investigator that has been on for a little over3 years. I have met many other investigators on details and would like to offer some of my opinions. 1.) Did you not know the salary when you hired on? If you dislike the pay so much, why did you take the job? 2.) I know from the people that I have met on detail that salaries do seem to be in line with performance and seem to be in line with what I have been told by my TL and DM. Some of you out there are not very good investigators and just are not making the money because of it. Some of you are good investigators and deservedly are making more. 3.) To those of you on here complaining – how are your stats? I bet if you spent half as much time on your reports as you do complaining on here, you probably would be a decent investigator making more pay. 4.) My final point is don’t you realize that, yes, this is a company and, yes, they are out for profit? I think they treat us pretty fair and at least try. At my previous job, we got COLA every year and that was it. No company car, no flexibility, no freedom. Life is what you make it. If your attitude and outlook suck, so will your life and your job. I know I sound like a kiss up but I just happen to like my job, I do it well and I don’t waste time complaining. Maybe you should try it? Might make life easier… Also, if you hate this job so much, leave. There are tons of people out there in need of jobs that would jump at a chance to work. My only complaint about USIS would be that they need to reconsider the hiring process because some of my fellow investigators are not very intelligent (at least their postings are not).

I'm surprised to see all the negative comments about USIS. I've been with the company for almost a year and I have been very impressed. I am treated well and the training has been great. My TL has been supportive and responsive to my needs/concerns. It appears each of the TL's here and the DM work very hard to provide a nice atmosphere to work in. I think I have a real future here with the company. I know review is sometimes a bit nit-picky, but they're just trying to ensure we produce a high quality work product. Maybe some of you that are complaining have never been out of work or haven't had other jobs to compare to USIS. Maybe you should quit complaining and put your nose to the grindstone and try harder. You might find that an extra effort will be recognized and rewarded by USIS. Give it a try!

I think we should all start posting our salaries, years with the company, and position title. I want to know what everyone else is making compared to me.

As for the job. What everyone else is saying is true. People work unclaimed OT, TLs stroll in mid-day then leave early and you have no idea what they're doing if anything, unrealistic case deadlines (complete a national security background investigation in 8 working days? are you kidding me? along with all your other cases?), absolutely no growth in the company, the whole "pay for performance" only encourages unclaimed OT, harassing phone calls from TLs, nasty reviewers, unfulfilled promises, etc. I think what bothers me most is the atmosphere of making money over national security. Who cares if you didn't uncover all the issues as long as you get it done by the unrealistic deadline so the company can make MONEY. Speaking of, where's all the money for the actual investigators?

Precisely the reason we should all post our salaries and years with the company. Power to the people.

Looking at working at USIS. Can anyone tell me what the vaction rate is. Meaning accumates weekly and how much do you get a year and how much can you save up before you are maxed out on vacation days.

My experience has been such that I ended my career with USIS and realized that the greed, mismanagement, abuse, and fraud within USIS, does not suit my career needs. I am ashamed to have associated my name with this company. Coming from prior private industry experience, I realize that the dfference between USIS and my career experience is that USIS is managed at the local level by inexperienced and incompetent Team Leaders, District Managers, and other personnel. Everyone is trying to figure out how to do the least work while dishing onto others. This is not the way to run a business. I am proud to say goodbye.

If anyone from CACI is reading JoBVent, and you guys are truly hiring across the nation, strike while the iron is hot! Morale among FI’s at USIS is at an all-time low, like no other time in USiS history. FI's want an alternative for employer, as most love the actual work but are [very] unhappy with employer. Play your cards right, and you may be able to recruit highly skilled FI's, no training, all cleared at TS/Q-levels, etc. Just put the word out there, and you may be surprised at response. Word travels fast among FI family, especially with JobVent and other mediums. (Just food for thought.)