Working at Wells Fargo — Reviews by Employees

Probably worst place you would ever want to work.

I hate working for such a large bank that only cares about solutions and not the best interests of their customers...this company is going to go down the tubes over time if this continues

STAY A-W-A-Y. If you have ever been in an abusive relationship then you know how it feels, if you have never been in one....than WELCOME to WELLS FARGO. Wells fargo is the slimiest, most corrupt, horrible, god-awful place to ever EVER work for or be a part of. Wells fargo is full of incompetent, uneducated, slave driver managers. All day long they run around with their invisible whips and micromanage all the helpless and feared employees. There are two types of people at Wells Fargo, type 1: people who stay b/c they are forced to because they need to eat or feed their family, type 2: have no soul. Come into the doors of hell when you walk into a Wells Fargo. You are greeted when you first walk in by a smiling upbeat banker, BEWARE. They are only doing it because their slavedriver/satan is watching. BEWARE when you go to the Teller line and they are saying the exact thing another Teller told you the day before. WELCOME TO WELLS FARGO...WE VALUE YOUR BUSINESS,,,,LET ME GO OUT OF MY WAY TO PLEASE YOU....it's all rubbish...but what is actually being said is OPEN ANOTHER CHECKING AND SAVINGS ACCOUNT SO WE CAN GIVE YOU HIDDEN FEES OR APPLY FOR A LOAN THAT HAS A HIGHER PERCENTAGE RATE THAN ANY OTHER BANK OR PLEASE OPEN YOUR WALLET SO I CAN DOOP YOU INTO STUPID PRODUCTS IE IDENTIY THEFT THAT COSTS 12 DOLLARS A MONTH (in fine print) THAT YOU DON'T NEED. Poor employees, nobody wants to be there, I don't want to be there. I'm just trying to get through school. Every day I want to quit but this stupid economy is the only thing that is making me stay. The economy is in slumps because of companies like Wells Fargo, prey on the dumb and ignorant and capitalize for all their worth. All the rich people are the ones with Fidelity or holding their money elsewhere. The only people who actually go into banks are the retarded, hepless, and the old; perfect prey for Wells Fargo. That's why Wells Fargo's sales goals are outlandish, because to them, they are thinking, "Why can't these bankers/tellers sell to these ignorant fools? It's not rocket science..." I have come to the point where every day when i walk in the store I say to myself, "Here it goes again, another day in hell" and everyday I leave I say to myself, "I AM FREE AT LAST". I am going back to school to better myself because everyday I see how miserable my managers are it makes me cringe at the idea of me ever being in their shoes. I can tell, they don't want to be there, they are just getting their assed kicked by their managers, the District Managers. They are just stuck, they don't know anything else. They have handled the abuse too long, they can't bare to break up with WELLS FARGO, it's been too long. They have been brainwashed too long, they don't know that 2+2 = 4 anymore. They don't know what is good and what is wrong anymore. For all those employees that are still there I am sorry, I pray everyday for the strength to stay there and keep telling myself I need the money to survive. WELCOME TO HELL

So, I have worked for Wells Fargo for almost five years now. No, it is not all roses and the job is extremely stressful. Sales pressure is always on, whether you are doing great or doing poorly. Micromanagement is part of the job as well. Chances of promotions are there. If you work hard, are good at sales, this is a job for you. Consider yourself a salesperson.

However, whenever I need to get off work early or come in late, I can do that. Starting out the job with four weeks of vacation, plus one more week at year 3. Health insurance is awesome, as well as 6% 401k match. Bonuses are little harder to achieve, but the salary is very comparable to financials in the area. Plenty of holidays, no Sundays and Saturdays only from 8:30 to 2:00, and that is once a month.

My motto is, if you can make it at Wells Fargo, you can make it anywhere Overall, I am satisfied, but before you start working for this company, make sure you are willing to put in the work.

I was a Person Banker with Wells Fargo for 2 years before quiting to go to a much better bank. During these two years I learned that this company is very immoral, uncompassionate, and cares nothing about its customers. The bankers are unethical and shady, but this is ok as long as you are hitting your sales. Don't ask, dont tell when its comes to unscrupulous banking practices. The managers will pretend not to see the Gaming thats going on as long as the numbers are being hit. Let them get mad at your or miss your sales goals and you will be immediately thrown under the bus for things they verbally told you no while shaking there heads yes and winking. During my last year of employment we had a "No fee reversals unless bank error policy" no matter what, no exceptions. I had several customers who hand banked with Wells for 10+ years and never had an overdraft, only to have something happen like a deposit turned in after the cut off time or something and get the fee. The customers were told "tough luck" basically and decided to take there accounts, sometimes with 100k+ dollars and go to another bank. Really? $35 dollars is worth losing a quarter million dollar account? Now thats WOW service right there...as in WOW im switching banks! Well I guess all of our complaints are true, how about that huge recent judgement against Wells! Love it.

Just like everyone else has said...this job is high pressure sales. I've been a banker and a store manager and each position is it's own unique personal hell for very different reasons. I left once because this job was killing my soul. I had the great pleasure of working with my husband as we ran his company together. Unfortunately, the economy took a giant shit and I had to look for a job. I tried and tried to get something else, but the only call backs I got were from banks. I figured I'd go for the devil I already knew. Once again, my soul is dying off. I've started smoking again to cope. I hate hate hate hate hate hate this job and this company and its deep rooted hypocrisy. It's no place for anyone with an ethical or empathetic bone in their body. I'm surviving, doing what I can and eagerly looking forward to a time when I can leave this hell for good.

I worked at the call center and eventually had to leave because I couldn't handle the crying every 3 calls. I couldn't sell useless crap to people. It was sell or you fail the call and I understand a bank is a business but FFS who goes to bed at night when they see a 35 dollar overdraft fee and they don't appear to have any useless purchases. I'm incredulous how people were able to amass the fortitude to speak into their headset "Sorry You cannot get it refunded even though you overdrafted by less than a dollar"

Seriously, I have a framed notice on my wall from when I got written up for refunding $1390.85 because it reminds me of a time I stopped allowing the binds of the job to weigh me down and some people may have gotten the chance to restart.

I can honestly say that most of the time I worked for Wells I was happy. I am naturally an overachiever, and from the start progressed quickly with the company. I started as a teller until I made Circle of Excellence my first full quarter, then got promoted to a CSSR. I moved up again to a PB1 while exceeding sales goals, and was training to become a PB2 before I left. Of course I got stuck with some less than stellar managers who were only looking out for themselves, but a lot of coaching I received was great as well. I really saw a future for myself at Wells, I thought my career would be with them. Until my husband and I decided to start a family. When I got pregnant with our daughter, it was rough. I was sick a lot, and would run in the back room or restroom and get sick. My manager would tell me to get back to work, and when my Dr. took me off of work because the conditions were unbearable, suddenly I was outcasted. I was covered under the short term disability plan and my Dr. sent in my medical information to show the reasons for taking me off of work. Apparently that wasn't good enough because one day I went to an ultrasound appointment only to be informed that my medical coverage had been canceled. I went home, checked the mail, and found a COBRA package with the reason of eligibility being job termination. I had not received a termination letter, not even a phone call to let me know. I called and found out that on Dec. 6, Metlife decided that I should have been back to work by Oct 30. And since I had not reported by that date (even though I was not informed of that) I was terminated for job abandonment. I was constantly given the run around. I called my HR Rep, she referred me to Metlife. Metlife told me it was Wells Fargo's call. I actually hired an attorney but ended up dropping the case after being hospitalized for preterm labor at 23weeks into my pregnancy, caused by stress. My doctor advised me to have my husband or mother communicate with Wells for me after I was released on bed rest, but even after giving permission they refused to speak with them. As someone who thought I mattered to the company, after rubbing shoulders with Regional Presidents at awards dinners, I was shown that to Wells, I was nothing but a number. And when I wasn't making them money, I was nothing. Would I work for Wells again? Never. If I could give a rating on a "Place for working mothers" I would give it a -100. Its a good thing another big bank appreciates me as an asset to their team, kids and all.

READ THIS, COMPLAINERS!!

Okay, so there are a lot of negative comments on here...but guess what, only the few people in unfortunate circumstances and the many many people out there that complain about everything, always have to be the special exception, and think they are entitled and shouldn't have to work very hard and put plenty of time into anything that is worth while are the ones who always comment on these sites. Well, I'm commenting to even things up a little bit. Have I ever been frustrated with this company? Of course. Have I ever disagreed with managements decisions? Of course. Did I have have a bad experience with this company? NO. Wells Fargo is a great American company. I have worked very hard, put in very long hours, and you know what, in less than 4 years I've been promoted 3 times and my current salary is 46% higher than when I started, they have been paying for my school, and my bonuses have increased dramatically as I have learned, grown and improved due to their great sales training and my personal effort. People who complain about having to sell just crack me up. We're a business. My gosh! How do you think companies stay in business?! Of course you should be expected to sell. Of course expectations should be high. If they weren't, then we couldn't sift through all the lazy slackers who want hand outs and let all the truly capable and truly hard workers rise to the top. If you aren't willing to sacrifice a little for your job then get a job where performance does not matter. As long as you are acting compliantly and ethically, then you should do everything in your power to meet the expectations of your employer (whoever that happens to be). They are the ones paying you, not the other way around. You bunch of cry babies! How's this? I am part of Wells Fargo Financial and I will be losing my job in the very near future because all of the WFF offices are closing. (I'm sorry to everyone else losing their jobs too) Am I happy about that? Of course not. However, from a business standpoint, I actually understand it. There is redundancy in the business model where Wells Fargo Bank and WF Home Mortgage can pretty much do everything that we do and the company does not want to compete with itself. If I were running the business I would make the same decision. I have a family to support. I'm not happy about it. But, based on all they've done for me and the incredible experience they have given me, I can't even be angry about it. They are interested in me for 3 different positions in different parts of the company if I decide I want to stay. I don't know if I will, but even if I don't at least they gave me 60 days notice before my job will disappear plus severance for a while after that. All of you complainers need to stop moaning and work on turning yourselves into better employees instead of waiting for your companies to meet your demands. Recognize the business world and the market for what it is, adapt quickly to change, embrace company culture (and yes....wait for it....drink the kool aid - gasp! I know). Seriously guys, if ANY company in the entire financial sector deserves any respect, it's Wells Fargo. They kept it conservative a few years ago when every other lender out there was booking loans for anyone with a pulse, regardless of income, credit, and common sense. I looked at all this because I have been researching information about some other companies too, and every single company has the same kind of complaints shown...seriously...every single one. So, what is the thing all these companies have in common? The same whiney, bitter ex-employees (and some current ones too). People who want it all without plenty of hard work, long hours, sacrifice, and results-driven performance....people want to have their cake and eat it too. Good luck to all of you. You're going to need it!

Wells Fargo is no longer about customer service or providing excellence to there customers. It is pretty much a sales job so be really aware ! This was a call center and I still had to sale or fail a call there were no other options. The bonus structure is design to make you work harder and get nothing. If one thing is off in the matrix the bonus it taken away. Doesn't matter if you sold $ 1400 worth of goods, you will get nothing. The expectations are being increased quarterly. And the management are nothing but full of excuses and no solutions. They stop transactions only so the customer can call and they can sell Identity theft Protection. I quit I couldn't live with the quilt of screwing people into services that would only increase debt. Overdraft protection on a credit card , that was the worse disaster !